How to Fix an Unresponsive Touch Screen
If you own a smartphone or a tablet, you are familiar with the frustration of having an unresponsive touch screen. This can happen due to various reasons, such as a software glitch, a hardware issue, or a dirty screen. In this article, we will discuss the common causes of an unresponsive touch screen and provide you with solutions to fix them.
Common Causes of an Unresponsive Touch Screen

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Software Glitches
One of the most common causes of an unresponsive touch screen is a software glitch. This can happen due to a recent software update or a corrupted app. If this is the case, you can try the following solutions:
- Restart your device
- Remove the battery (if possible) and reinsert it
- Clear cache and data of the affected app
- Uninstall and reinstall the affected app
- Factory reset your device (as a last resort)
Hardware Issues
Another reason why your touch screen may be unresponsive is due to a hardware issue. This can happen if your device was dropped or exposed to water or heat. If this is the case, you can try the following solutions:
- Check if the screen is cracked or damaged and replace it if necessary
- Check if the battery is damaged and replace it if necessary
- Check if the touch screen connector is loose or disconnected and reconnect it if necessary
Dirty Screen
A dirty screen can also cause an unresponsive touch screen. This can happen if you have oily or sweaty fingers or if your device is exposed to dust or dirt. If this is the case, you can try the following solutions:
- Clean your screen with a soft, dry cloth
- Use a screen protector to prevent oil and dirt buildup
- Use a touch screen cleaning kit to clean your screen
Solutions to Fix an Unresponsive Touch Screen

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Solution 1: Restart Your Device
Restarting your device is the easiest and quickest solution to fix an unresponsive touch screen. This will clear any temporary glitches or bugs that may be causing the issue. To restart your device, follow these steps:
- Press and hold the Power button until the power options appear.
- Tap on “Restart” and wait for your device to reboot.
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Solution 2: Remove the Battery (if possible) and Reinsert it
If your device has a removable battery, you can try removing it and reinserting it to fix an unresponsive touch screen. This will reset the hardware components and clear any temporary glitches. To remove the battery, follow these steps:
- Power off your device.
- Remove the back cover (if applicable) and locate the battery.
- Remove the battery and wait for 30 seconds.
- Reinsert the battery and power on your device.
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Solution 3: Clear the Cache and Data of the Affected App
If the unresponsive touch screen is caused by a specific app, you can try clearing its cache and data to fix the issue. This will clear any temporary files and settings that may be causing the glitch. To clear the cache and data of an app, follow these steps:
- Go to “Settings” on your device.
- Tap on “Apps” or “Application Manager”.
- Find the affected app and tap on it.
- Tap on “Storage” or “Memory”.
- Tap on “Clear Cache” and “Clear Data”.
- Restart your device and check if the issue is resolved.
Solution 4: Check if the Screen is Cracked or Damaged and Replace it if Necessary

If your touch screen is cracked or damaged, it may be the cause of the unresponsiveness. In this case, you need to replace the screen to fix the issue. To replace the screen, you can either take it to a professional repair shop or replace it yourself (if you are confident in your skills). Here are the steps to replace a cracked or damaged screen:
- Purchase a replacement screen online or from a local store.
- Power off your device and remove the back cover (if applicable).
- Disconnect the battery and other components (such as the camera and speakers).
- Remove the damaged screen by unscrewing it and disconnecting the touchscreen connector.
- Install the replacement screen by reconnecting the touchscreen connector and screwing it in place.
- Reconnect the battery and other components.
- Power on your device and test the touch screen.
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Solution 5: Clean Your Screen with a Soft, Dry Cloth
If your touch screen is unresponsive due to a dirty screen, you can try cleaning it with a soft, dry cloth. This will remove any oil or dirt buildup that may be interfering with the touch screen. To clean your screen, follow these steps:
- Power off your device.
- Use a soft, dry cloth to gently wipe the screen in a circular motion.
- Check for any remaining dirt or oil and repeat the process if necessary.
- Power on your device and test the touch screen.
An unresponsive touch screen can be frustrating, but it can usually be fixed with some simple solutions. The most common causes of an unresponsive touch screen are software glitches, hardware issues, and dirty screens. By following the solutions outlined in this article, you can fix your touch screen and get back to using your device as normal.
FAQs
- Why is my touch screen still unresponsive after trying these solutions?
If your touch screen is still unresponsive after trying these solutions, it may be a more serious hardware issue. You should take your device to a professional repair shop to diagnose and fix the issue.
- Can I use water to clean my touchscreen?
No, you should never use water to clean your touch screen as it can damage the device. Instead, use a touch screen cleaning kit or a soft, dry cloth.
- How often should I clean my touch screen?
It is recommended to clean your touch screen once a week to prevent oil and dirt buildup.
- How long does it take to replace a touch screen?
Replacing a touch screen can take anywhere from 30 minutes to several hours depending on your skills and the complexity of the device.
- Can I prevent an unresponsive touch screen?
You can prevent an unresponsive touch screen by keeping your device clean, avoiding extreme temperatures and water exposure, and updating your software regularly.:
Conclusion
An unresponsive touch screen can be a frustrating issue, but there are several solutions that can help fix the problem. Before taking your device to a professional repair shop, try the simple solutions outlined in this article. From restarting your device to replacing the touch screen, these solutions can help get your touch screen back to working properly. Remember to keep your device clean and updated to prevent future touchscreen issues.

Meet NaDa, a tech geek with a passion for writing about the latest and greatest in the tech world. When not tapping away on their keyboard, you can find her playing video games, binge-watching sci-fi shows, or trying to code their way out of a paper bag. She firmly believes that technology should make our lives easier and bring a smile to our faces. Her writing style is a unique blend of humor and technical know-how, making even the most complex topics easily digestible. So sit back, relax, and let NaDa guide you through the ever-evolving world of technology.