How To Fix Samsung Galaxy A72’s Unresponsive Touchscreen Issue

Want to know How To Fix Samsung Galaxy A72’s Unresponsive Touchscreen Issue?

No matter what you do the touchscreen is frozen. actually, there are a lot of reasons that course Samsung A72’s touchscreen to not work.

This post will show you 7 ways to fix your Samsung a72 touchscreen. 

7 ways to fix Samsung Galaxy A72’s unresponsive touchscreen issue:


Phone Features:

BODY158.5 x 74.7 x 7.7 mm (6.24 x 2.94 x 0.30 in)
166 g (5.86 oz)
DISPLAY6.4 inches, 100.5 cm2 (~84.9% screen-to-body ratio)
1080 x 2340 pixels, 19.5:9 ratio (~403 ppi density)
MAIN CAMERA25 MP, f/1.7, 26mm (wide), PDAF
8 MP, f/2.2, 13mm (ultrawide), 1/4.0″, 1.12┬Ám
5 MP, f/2.2, (depth)
SensorsFingerprint (under display, optical), accelerometer, gyro, proximity, compass
Li-Po 4000 mAh, non-removable
ColorsBlack, White, Blue, Coral



How to Fix Samsung A23 5G Touchscreen Not Working Water Damage

7-Force restarting your phone:

The best solution to fix your non-responsive touchscreen is to force restart your Samsung galaxy A72 phone

  • Go to both the volume down and the power buttons and hold both buttons for a couple of seconds.
  • Keep pressing and holding both buttons together and do not let go until you see the Samsung logo.
  • Repeat the process of holding both buttons until you see the Samsung logo and your phone restart by itself.

6-Remove the screen protector:

Did you know that your screen protector may be the reason for the not working screen? Some screen protectors are bad quality which causes the screen to fail.

Examine your screen protector as it may be causing the issues of the insensitive touchscreen of your galaxy A72. Your screen protector can be of low quality.

Try to remove the screen protector and test the touchscreen and see if that fixes the problem. 

5-Wipe your phone screen:

Try to wipe your phone screen with a cleanser and a toothbrush or a napkin. Sometimes dust and dirt cause the touchscreen to not work correctly. Try wiping the screen carefully and then check if that fixes the touchscreen issue 

How To Fix Samsung Galaxy A72’s Unresponsive Touchscreen Issue:

4-Remove the battery:

Make sure your unresponsive touchscreen is not harmed by the battery. start with Removing the back cover of the phone and pulling the battery out.

Bring a soft cloth and clean behind your battery place, you can either use a toothbrush and cleanser or any soft cloth. After you finish put the back cover back hold the power button and see if that would fix the problem.

3-The Problem is with the apps: 

Apps may cause the phone to glitch and may cause the touchscreen to not work properly. To solve this problem you will have to turn your Samsung A72 into safe mode.

To turn your phone to safe mode: 

  • Press the power button till you see the power off icon on your screen.
  • Press and hold on to the Power off icon till you see the Safe mode icon 
  • Reboot your phone into a safe mood by tapping on the safe mode icon on your screen.

2-Clear The  cache partition Section:

Clear the cache partition section by Connecting your phone to the PC with a USB.

Make sure your phone is well connected and linked to the pc then

Press and hold both the Volume Up key and the Power key for about 10 seconds.

Wait until the Android Recovery menu options appear

Press the Volume down key and go to the Wipe cache partition option.

Then use the Power key to select by pressing it.

Press the Volume down key to choose the Yes option, then press the Power key to select and activate the reboot.

The reboot system will be activated .after the process finishes go and press The power button to restart your device

Samsung a72 screen not working

1-The Last Resort: backup and factory reset

To start the factory reset. Make sure to Back up your phone on your PC. You can use Free software like Syncios to save your photos, music, and apps for Free.

After you make sure that you made your backup. Start your Factory reset by pressing the Volume Down button Power button for some seconds and tapping Power off and you will see the Samsung logo.

Your screen will pop up with many options. Use your Volume buttons to go between the options and to go up and down. once you select the  Wipe data/factory reset press the power button to activate your factory reset.

Other reasons for the Samsung a72 touchscreen not working:

If none of the above solutions worked for you then your phone maybe suffers from:

  • The touchscreen is impaired and needs to be replaced.
  • Water harm caused rust in your mobile.
  • The connection path needs to be repaired
  • The operating system is not valid

if one of these reasons is the cause of your unresponsive touchscreen go to the nearest repair shop in your area to fix it

Conclusion on How to fix the unresponsive touch screen in Samsung a72

Here are the different ways to solve Samsung’s a72 touch screen not working.

  • Force restarting your phone.
  • Remove the screen protector.
  • Wipe your phone screen.
  • Remove the battery.
  • The Problem is with the apps.
  • Clear The cache partition Section.
  • backup and factory reset.

3 thoughts on “How To Fix Samsung Galaxy A72’s Unresponsive Touchscreen Issue”

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  3. Pingback: How to Fix Samsung A72 Touchscreen Not Working Water Damage

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